Dell
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Dermot O'Connell, general manager, Dell Ireland
Dermot O’Connell serves as general manager and is responsible for Dell Ireland’s Global, Corporate and Public Sector Sales and Marketing operations, with a team based in Dublin, Limerick and Belfast. O’Connell is also a member of the Senior Management Team responsible for all aspects of Dell’s operations in Ireland.
O’Connell joined the company in 1993 and has held a number of senior positions both in the UK and Ireland. Most recently, he was Head of Solutions and Services for Dell Ireland where he was responsible for Dell’s Professional Services, Pre-Sales and Complex Project Delivery teams. In his time with the Ireland team, he has built and managed the Enterprise Pre-Sales team and spent time in Dell’s UK and Ireland Key Accounts and Enterprise Support teams.
A native of Co Kerry, O’Connell holds a bachelors degree in information systems from Trinity College Dublin.
About Dell
Global technology giant Dell has come along way since 1984 and founder Michael Dell’s idea of selling computer systems directly to customers.
Dell first arrived in Ireland in 1991, and currently operates two facilities here, split between Raheen in Limerick and Cherrywood in Dublin.
While the company recently announced it is to relocate its Limerick computer manufacturing facility abroad, the operation will continue to co-ordinate EMEA manufacturing, logistics and supply-chain activities across a range of functions, including product development, engineering, procurement and logistics. The Limerick facility also houses Dell’s Global Innovation Solutions Centre and EMEA Enterprise Command Centre.
The company’s Dublin operation in Cherrywood is one of the largest customer centres of its kind in Ireland, providing sales to the Irish market and to the home and SME sector of the UK market. Cherrywood is also home to Dell’s EMEA Enterprise Expert Centre – a knowledge base for high-level enterprise technical support for customers across EMEA. It also houses Dell’s centralised EMEA marketing team, which is responsible for online development, pricing, product marketing, business analysis, and the creation, design and production of EMEA-wide advertising and direct mail campaigns.
Dell in Ireland had demonstrated its commitment to promoting philanthropy among its employees and executives. Annually, Dell employees in Ireland donate some €40,000 to national and local charities through the company’s Direct Giving programme.
